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BC Ombudsman       1-800-567-3247 or 1-250-387-5855

The Ombudsman receives inquiries and complaints about the practices and services provided by public agencies. While not an advocate, the Ombudsman can conduct impartial and confidential investigations to determine if a public agency is being fair to the people it serves. Our services are provided free of charge.

Kids Help Phone       1-800-668-6868

24/7, provides immediate, bilingual, professional counselling to kids.

Youth Against Violence      1-800-680-4264

24/7, provides one-on-one support and information from a trained support person to help youth deal with issues of youth violence and crime.  A safe and anonymous way to report or prevent violent incident and criminal activity or get assistance with other problems such as bullying, gangs, harassment, intimidation, or sexual exploitation.

Ministry of Child and Family Development – After Hours 604-660-4927

For emergencies outside office hours

Mental Health Emergency Services-Car 87   604-874-7307 (or 911)

Car 87 teams a Vancouver Police constable with a registered nurse to provide on-site assessments and intervention for people with psychiatric problems.

Crisis Centre        604-872-3311

24/7, provides confidential, non-judgmental, free emotional support for people experiencing feelings of distress or despair, including feelings which may lead to suicide.

Helpline for Children      310-1234 (no area code) or “0”

A child or youth who is being mistreated (at home, school, anywhere) or for Community Members (parents, caregivers, teachers, friends, anyone) can call for help.

Vancouver Bashline – Anti-Queer Violence   604-889-6203

Provides short-term counselling,k info and referral for LGBT persons regarding instances of anti-queer violence and same-sex relationship violence.

Vancouver Rape Relief and Women’s Shelter   604-872-8212

Operate a shelter for women and their children.  If you need a safe place to stay in order to escape or prevent an attack, their transition house is available to you.  Support groups meet once a week.  Please call for appointment.

VictimLINK        1-800-563-0808

24/7, provides interpretation services for all the major languages spoken in BC.  Operators provide information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence.